We believe that text messaging is the best way to generate customer feedback. Here's why:
It's faster.
It takes 30 seconds or less to send a text.
It's light.
It's near universal
Mobile phone ownership
Send daily text messages
Smartphone ownership
We have designed Quibble for use by as many customers as possible, as easily as possible with as few barriers as possible.
So, why do you have an app?
We built an app for the Business Owners, so we can empower them to receive AND resolve the customer's feedback as soon as possible.
We also built in a reply feature that maintains the customer's anonymity the whole time, but helps the business owner inform the customer that the feedback has been addressed.
See how Quibble can help: